DirecTV Installation

DirecTV

The Standard Installation definition listed here is from DirecTV . Other companies may vary, but should be close to what we have presented here. Unfortunately, a significant number of installations occur daily, which fall far below minimum industry standards. Please the use links on the left to learn about proper installation standards and practices. Knowledge is the best defense against a poor installation.

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DirecTV installations Outline

One-Room Standard Professional Installation

  1. Completion of a site survey with customer's permission.
  2. Planning the installation with the customer (cable routing, antenna location, connection of devices and discussing future options).
  3. Notification to customer of any additional (non-standard) charges prior to commencement of any work.
  4. Properly mounting and aligning an 18-inch satellite antenna with dual output LNB.
  5. Routing and properly attaching up to 125 feet of quality RG6 Cable.
  6. Cable routing through one exterior and one interior wall.
  7. Grounding to meet Local/NEC requirements.
  8. Installation of one DIRECTV System IRD.
  9. Connection to an active telephone line within twenty-five (25) feet capable of dialing out.
  10. Tuning the antenna alignment to peak performance.
  11. Completion of a system test verifying signal strength, access card match and telephone connectivity.
  12. Connection of exisiting off-air antenna or active cable drop (enabling TV set to function as it had prior to DIRECTV System installation.
  13. Connection of co-located devices (VCR, existing surround sound, DVD, video games, etc.).
  14. Cleaning up any mess made during installation and removing debris from the customer's residence.
  15. Activation of DIRECTV programming with the customer on the phone.
  16. Customer education on system operation and features (min. 20 minutes).
  17. Leaving installation company name and telephone number with the customer enabling them to contact the installation Contractor directly if there are any problems with the installation (business card).

Two-Room Standard Professional Installation
Includes all of the items listed above for One-Room Standard Professional Installation and the following:

  1. Routing and properly attaching quality RG6 Cable to second TV (within 125 feet as described above).
  2. Installation of second DIRECTV Receiver to second TV.
  3. Connection of second DIRECTV Receiver to the same active telephone line within twenty-five (25) feet capable of dialing out.
  4. Connection of co-located devices (VCR, existing surround sound, DVD, video games, etc.).

Three-Room Standard Professional Installation
 Includes all of the items listed above for One-Room and Two-Room Standard Professional Installation and the following:

  1. Routing and properly attaching quality RG6 Cable to third TV (within 125 feet as described above).
  2. Installation of third DIRECTV Receiver to third TV.
  3. Installation of the proper multi-switch, if necessary for the number and type of DIRECTV Receivers installed.
  4. Connection of third DIRECTV Receiver to the same active telephone line within twenty-five (25) feet capable of dialing out.
  5. Connection of co-located devices (VCR, existing surround sound and DVD, video games if television can accommodate).

For more detail information about Proper Installation Methods, please visit our Consumer Awareness Project Area. The CAP helps consumers understand the various aspects of a DirecTV installation, including line of sight to the DirecTV satellites, dish installation requirements, proper cable routing and grounding methods.

To protect installation and service technicians, your installation company may have a cable routing and worker safety policy similar to this DBS Install Cable Routing and Worker Safety Policy.

You should also know what standards your installation technician must meet. All manufacturers have standards. The problem is, you have no idea what those standards are, so you cannot verify that your installation is performed properly. DBS Install has created the DNI Standards for everyone to use. These standards are written to meet DirecTV Installation Standards and the National Electric Code.

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