Q: Why do I need a telephone jack?

A: A telephone jack is required by satellite providers for access to Pay-Per-View movies and special events. A telephone connection is also required for TIVO's and DVR's. Without a telephone line connection, digital video recorders will not operate properly. In some cases, your receiver cannot be activate without a telephone line connection.

Q: Do I need a separate telephone line?

A: No, the satellite receiver plugs into any available jack and only uses the phone late at night.

Q: What if I do not have an available telephone jack?

A: You have several options. You can install a new jack yourself. You can schedule with your technician ahead of time to install a jack for you. You can also purchase from your technician a wireless remote telephone jack. These units cost between $75 and $99 and can work at any electrical outlet. Wireless jacks are not recommended for TIVO's and Dish DVR's.